FREQUENTLY ASKED QUESTIONS
Tessa + Ceramics = Tessaramics!
Your shop is empty! When will it be updated?
If my shop is empty, the approximate date of the next update should be listed. Usually I aim for an update every three months, but as I also sell my work through a couple different avenues it may take a bit longer. I appreciate your patience as I try my best to make my work available!
Do you draw dogs or other animals?
Currently a majority of my work is cat themed, but who knows! As ceramics is my first love, I am more likely to diverge into exploration of functional forms and learning new techniques than learning to draw the so, so, so many different types of dogs there are in the world.
Do you take custom orders?
***Currently custom orders/commissions are closed!**
I make custom mugs and miniatures, but often close my commission 'slots' so I have time to work on my regular line of work. Custom pieces take up to 8 weeks to complete. If you're interested in custom work, please refer to my social media to check availability.
Why is shipping so expensive?
I am not a major corporation, and Canadian shipping is just so expensive. I ensure pieces are packed carefully as ceramics can not be insured against breakage. I source Eco-friendly, reused, or recyclable packaging and try to keep work light, .
Here's a secret: Small businesses usually don't get any huge discounts on shipping that they are keeping from the general public. Any 'shipping discounts' given actually come out of the cost of the item.
Regular Canada post ground shipping with tracking #:
*WITHIN CANADA: 0 - 3lbs = $20
3.5- 6.5lbs = $30
7-10 = $40
**USA: 0 - 3lbs = $25
3.5- 6.5lbs = $35
7-10 = $45
**UK: 0 - 3lbs = $40
3.5- 6.5lbs = $70
7-10 = $100
Is this food/microwave/dishwasher safe?
All of my work is food and microwave safe - the clay and glazes tested by yours truly. I recommend hand washing work for the longevity of the pieces. The temperature change between hot and cold in the dishwasher can shock the clay and cause breakage.